WHY HAVE YOU BEEN PRESCRIBED OXYGEN?

Your Healthcare Professional will have completed an assessment which may have indicated that the level of oxygen in your blood is low. Therefore you may require some supplementary oxygen.
Oxygen should be used as indicated and prescribed by your Healthcare Professional. They will decide the equipment best suited to your needs, how many hours per day you should use it for and the flow rate or ‘setting’. It is very important that you follow your Healthcare Professional’s guidance in using your oxygen, as oxygen can damage your health if used incorrectly.

Should you have any questions please contact us on:
Freephone: 0800 833 531

For emergencies our staff are available 24 hours per day, however for general enquires please contact our staff during office hours.

You can also contact us by email:
patientsupportsco@vivisol.co.uk

Vivisol has a fundamental role in ensuring patients can continue to go about their day to day life whilst undergoing Oxygen therapy. It is important that patients can remain as mobile as possible and have the possibility to travel whilst continuing to receive their Oxygen therapy.

Patients' Oxygen is supplied by Vivisol as part of the Scotland Home Oxygen Service Contract. Patients will never be asked to pay for Oxygen or for any deliveries.

When needed, oxygen can be arranged free of charge to holiday destinations or other temporary addresses in Scotland and throughout the UK.

All requests for holidays should be submitted in writing to:

Customer Services,
Vivisol,
North Suite,
Lomond Court,
Castle Business Park,
Stirling,
FK9 4TU.

Or by email to: shol.dv@nhs.net

Please provide us with details of where and when you will be traveling.

Please provide us with a minimum of three weeks' notice. 

To access our services if you are deaf or hard of hearing, non- English speaking or you are visually impaired then please use the Accessibility option available at the top of this page.

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