Better days

Better nights

Sleep support service

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Personalised patient support throughout their journey, 365 days 24/7.

Well-known in the UK as one of the leading home care providers of Oxygen Therapy to over 21,000 patients, we changed our name from Dolby Vivisol to Vivisol 
in early 2023....Show more

Vivisol is one of Europe’s biggest Home Care Providers and a recognised brand across Europe. Founded in 1986, we support 550,000 patients with 18 sites across the world.

We are an arm of the SOL group, fully dedicated to bringing care to the patient’s home, improving quality of life.

Every day, we work to support patients, doctors and organisations in the UK and specialise in respiratory care, mechanical ventilation, diagnosis and therapy for sleep-disordered breathing....Show less

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Our Helpline 0800 121 4012 operates normal working hours from Monday to Friday 09:00 - 17:00. However, outside these hours we have a Helpline to address any of your or your patient’s urgent 
enquiries or concerns.

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A multi-brand solution combining
the best technologies with personalised support

In the UK, we support 21,000 oxygen therapy patients in the home across four regions (Scotland, Northeast, South Central and South East Coast), and are committed to developing innovative, cutting-edge services to support and manage chronic diseases and therapies in the home....Show more

In 2021, we launched our Sleep support service in the UK, to help NHS and private practice Sleep specialists in the day-to-day management of their patients. Over 70 diagnostic tests, 10,000 Sleep Therapy patients and 300 Non-Invasive Ventilation patients are supported by Vivisol every week. Creating time for more complex patients and through our multi-brand approach we enable clinicians to manage larger patient cohorts more easily — regardless of therapy, device, or manufacturer. From diagnosis, therapy compliance, mask management, through to follow-up.

Vivisol is a uniquely positioned partner to help you within your NHS role or private practice in supporting moderate to severe OSA and ventilatory support patients at home. From sleep diagnostic testing (Oximetry, basic Polysomnography (PSG), or in-home full PSG by fully qualified technicians), we support better outcomes with therapy devices (Mandibular advancement, APAP, and NIV), patient education and support, ongoing compliance monitoring and real-time transcutaneous CO2 monitoring (TcCO2)....Show less

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  • Device setup
  • In-home diagnostics
  • Compliance monitoring
  • Consumables Management
  • Pro-active follow-up
  • 365 24/7 manned patient support

Help us to help you, by improving our service offering.

By taking part in this survey, you will help us understand the needs and challenges you face as a sleep professional. Vivisol in the UK aims to work with sleep specialists to co-design an end-to-end sleep support service
that works for you and your patients.

Take survey

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Enhancing outcomes daily through communication, collaboration, and care

Working with you and your team to deliver ongoing therapy support to your patients. Our patient support service is available to them 365 days 24/7: understanding and responding to their needs while flagging patients that may need your clinical support in Vivi Hub - our multi-brand chronic disease patient management platform.

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We can support you as you migrate patients from legacy single-vendor patient platforms quickly and efficiently, including one-on-one in-home patient swap outs, giving you added confidence even when you're under pressure.

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Our aim is to support clinicians and clinics in delivering the best service possible for their patients, regardless of therapy device manufacturer currently prescribed. Working together to deliver clinical insight, improving patient satisfaction through our proven patient support service.

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Co-designed sleep support 
service that works for you and your patients

Working alongside you, we can support your patients with complying, but also adhering, to long-term therapy....Show more

We can adapt and tailor patient interactions, follow-ups, and reporting to match your protocols. We can tailor Vivi Hub to your needs, and create automated actions that you co-design for new or existing patients.

Patient stratification, proactive remote monitoring, and human interaction changes everything. To deliver better insight, optimised alert management workflows and enhanced patient therapy outcomes, as part of an integrated care approach....Show less

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How can we help you?

To find out how we can support you, 
and why Vivisol are rapidly becoming 
the partner of choice beyond Oxygen Therapy, contact us or call Claire Newcombe.

Claire Newcombe: 07778 300722.